Use the section navigation to review each topic alongside the services you use and their applicable documentation.
Information we process
Website analytics processes a random browser identifier, visited pages, language and source category to understand website use. Basic website analytics does not contain your name, trading account number, full IP address or URL query content. When you contact us, we process information relevant to your enquiry.
To maintain website security and investigate faults, servers may also record necessary operational logs such as access times, request paths, response statuses and network addresses. These logs are managed separately from website analytics.
Purpose and retention
Traffic summaries help improve content and service links. Basic analytics and visitor deduplication data is retained for the most recent 90 days; retry records are short-lived. Enquiry information supports responses and necessary follow-up. Account-service retention rules are defined by the relevant platform’s privacy policy.
Account platforms and analytics services
Use our official routes to access account and trading platforms and review the privacy information applicable to those services. Where Google or Baidu analytics is used, relevant traffic data is also handled under those providers’ published policies.
Your choices and contact
You can clear cookies or restrict storage in your browser. Basic analytics respects browser DNT/GPC refusal signals. Clearing an identifier may count your next visit as a new visitor. Use the website’s published contact channels for requests concerning enquiry information, including access, correction or deletion.
Information you submit
When you use a contact or partnership route, the receiving provider may obtain the name, business context and contact details you choose to submit. Provide only relevant information and do not send passwords, one-time codes or unnecessary identity documents through general enquiries.
Access and data protection
We use access controls and related measures to protect website information and limit access to service needs. Protect your devices and credentials, use trusted communication channels and contact us about suspicious access.
Information across services
Website analytics and account-opening or trading information are different processing contexts. Information submitted on an account platform follows the privacy notice for that service; review its purposes, retention and contact routes before submitting.
Changes and enquiries
Read this policy with the features actually enabled on the website. It is updated as processing changes. Direct account-data or rights requests to the provider that received the information so identity and applicable requirements can be checked.